Frequently Asked Questions
What is IPTV?
This is one of the most frequently asked questions. IPTV stands for Internet Protocol TV, a system in which television services are delivered via the internet. With a service provider such as IPTV South Africa, you receive a code that you can use with IPTV applications such as IPTV Smarters Pro or Flix IPTV. IPTV allows you to stream live TV channels, videos on demand and other multimedia content directly to your device connected to the internet.
I have placed my order, what happens next?
Once you have placed your order and payment has been confirmed, you will receive 2 emails from us. The first will be sent immediately and contain the invoice. The second will arrive shortly after with your access data and instructions. If it’s not in your inbox, check your spam folder. However, in rare cases it may take up to 8 hours to deliver your order.
I still haven't received my order
If you have placed your order and have not received the email with the access data within a maximum of 8 hours, please check your spam folder. If you still can’t find it, contact us: WhatsApp: https://wa.me/212612266598 Email: Contact@SouthAfrica.com
What are the requirements to enjoy the IPTV South Africa subscription?
Any Brand of Smart TV, Android/Apple Device, Firestick, Magbox (all types), Nvidia Shield, Smartphones, Computer/PC + Internet. You also need an internet connection connected to your device. If you have one of the aforementioned devices + internet, you can subscribe and connect immediately.
How many devices can I use at the same time?
Our IPTV South Africa subscription allows use on several devices, but not at the same time. To add a simultaneous connection with a discount of 25% of the regular price, please contact us via email or WhatsApp.
Am I bound by a contract?
No. When you buy your IPTV South Africa subscription from us, you are free to use the service during the purchased period. If you decide not to renew your subscription or stop using our service, you are free to do so.
What warranty do you offer?
We offer a 99% uptime guarantee for the service. The service is available 24/7/365. If you experience any problems, contact us and you will receive a response as soon as possible, usually within an hour or less during business hours.
What do I do if I experience problems with the service?
There are no performance issues. Our IPTV South Africa service works worldwide as long as you have an internet connection. If you experience any problems, please contact us and we will reply you within an hour or less during business hours.